Privacy policy

Privacy Policy

‍Hello Visitor,

This is Grower! Thanks to the Grower algorithm, I will analyze the data and determine what you should do in your digital marketing journey and guide you.

Grower Yazılım Anonim Şirketi

Address: Sultan Selim, Eski Büyükdere Cd. No: 61, 34415 Kâğıthane/İstanbul

Email: hi@withgrower.com

Yet, these are not the only strong suits we have. The confidentiality of the personal data we collect and the process is extremely important to us too.
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We are a highly sensitive company in terms of the privacy and security of the personal information we process. This significance and sensitivity are also among our legal obligations.The General Data Protection Regulation (“GDPR”) and related legislation established the obligations of data controllers who process personal data, as well as the rights of data subjects including you. Within the context of this sensitivity, we intended to inform you of the applicable obligations and rights in this Privacy Policy.This Policy provides you with access to more in-depth information about the personal data we obtain and process as a result of your visit to our website (withgrower.com), including the types of data we can process, for what purpose, in what manner, for how long, as well as the rights you have with regard to the personal data we obtain and process.What is personal data?The textbook definition of personal data is information about a specific natural person. For data or information to be regarded as “personal data,” it should be able to lead to the data subject.

Personal data may include, for instance, an ID or Security number, name-surname information in the format John Carpenter, and an IP address in the format 131.139.101.10.When any of these personal data is collected, recorded, and used as part of a system, this is known as data processing. For instance, if you record the names and phone numbers of guests in a guestbook, you are processing the personal data of each guest.Many individuals, businesses, and institutions are incapable of functioning without access to the personal data of their target audience.

This includes Grower too. Similarly, we must process some of your personal information to serve you in the best way possible. In fact, without your personal data, it is impossible for us to provide an accurate service. Please be aware that by using our services or accessing our website, you are indicating that you have read and understood this privacy policy.Below, we’ve provided a detailed explanation of the types of personal data we process, why we process them, and what falls within the purview of the processing activity.What kind of personal data will you process? Why? How?Let us start by stating that the personal data we process can vary depending on your relationship with Grower and the extent of the service if any, that you receive. For this purpose, we advise that you carefully read the explanations concerning personal data.

Data processed through our website:

• When you visit our website, we may process the personally identifiable information that you voluntarily provide to us (for instance, the data you enter when you fill out our membership form such as your name and surname, email address, place of work, domain address, as well as the encrypted version of the credit card information that you save for payment). This allows us to respond to your needs and provide an experience that is as beneficial as possible.

• For us to be able to deliver our services, we require some data, which we will acquire from third-party service providers like Google and Facebook. In this regard, we access the service providers that you permit us to access, and we perform our services by instantly retrieving and processing the data within the extent of this access permission that we require. Please note that we only keep the data we obtain from these connections as in the processed form.Grower uses and transfers the information received from Google APIs to other apps that are adhered to in Google API Services User Data Policy, including the limited use requirements.”

• In order to offer you a seamless and effective experience when you visit our website, we may process the data provided by your browser to our server (such as logs) as well as the data we gather through cookies and similar technologies.• When you actively interact with us through our website or other methods on our website (such as e-mail), we may process the personal data you voluntarily share (such as your name-surname, e-mail address, and correspondence) to satisfy your needs.

• When you actively communicate with us through our website or other methods on our website (i.e. as e-mail), we may process the personal data you freely share (such as your name-surname, e-mail address, and correspondence) to meet your demands.

Data processed for performing pre-contractual and contractual transactions (GDPR 6/1-b)

• If you get in touch with us to apply for open positions and career opportunities listed on our website, we’ll use the personal information you provide us (like your name and last name, email address, phone number, application letter, resume details, a photo, a copy of your diploma or certificate, and references, etc.) to review your application and assess the hiring process.

• You might receive emails from us for marketing purposes or information on topics like membership, contracts, new services, promotions, and campaigns. If you choose to comply with this request and sign up for our newsletters via our website or e-mails, we reserve the right to use the personal data you provide (such as your name, last name, and email address) in order to send you our newsletters (please remember that you can cancel your subscription at any time by following the instructions provided in the newsletter, on our website, or in an email.).

• Notwithstanding the second paragraph, to be able to provide our Services we may need to integrate your account into your other accounts on third parties such as Google Analytics, Facebook Ads, etc., we process the e-mail addresses you use for the integration and permit us to access services provided by a third party and the information created by such third parties referring to the integration.

Personal data we process based on your explicit consent (GDPR 6/1-a- Explicit Consent)

• In various fields where you can share your personal information on membership, service purchase, information receipt, subscription, and similar issues through our website, you can see signs suggesting that it is “necessary” to fill in the relevant space. These fields must be filled out for the proposed transaction to complete. Without the necessary information, we are unable to complete the transaction and fulfill the request. We will recognize that by submitting your information into these fields, including the e-mail addresses you use for the integration of and permitting us to access to services of a third party, you have given explicit consent to the use of your personal data.

Log records/files (GDPR 6/1-f-Legitimate Interest)

• Simply visiting our website will not require you to directly disclose any personal information or data to us in any way. You are also free to browse our website without revealing any personal information. Only then, keep in mind that we are able to access the data that the browser sends to the website’s server.

• We can process these data, which are referred to as log records, to fulfill our legal obligations and for commercial interests (such as analysis of customer potential, target audience analysis, and performing marketing activities).• The following details might be found in the log records we’re talking about:

• Date and time information regarding your visit to our website,

• The type, version, and settings of your Internet browser,

• The operating system and the internet service provider,

• Your activity on our website, including the pages and files you view, clicks, and screen movements (your screen movements are processed anonymously only while you actively use our website, and exclusively for the purpose of analyzing which page, which part, and for how long you view it)

• The website that you were on before you visit our website,

• Your IP address and in connection with that, tokens generated by the third parties to access your account that you permitted us to access (IP address is also known as the number that is automatically allocated to your device and enables you to interact on a network via the use of the internet protocol (IP) of the device through which you are accessing our website)
• The processing of your personal data is required to improve the functionality and ensure the stability, and security of our website. Due to this, we may analyze this data for statistical and security reasons (for statistical purposes, your IP address is only processed as anonymized).

Cookies

These are small text files that contain cookie-related information that is stored on your device as you browse our website. Cookies cannot access, read, or modify other information saved on your device.

Cookies are only kept on your device by the browser that you use when you visit our website, and they are only used for the following purposes (Remember to read our Cookie Policy for more information on this).

3rd Parties

We, like every other business, strive to maintain the most up-to-date products and services and to meet the needs of our customers in the manner that is most congruent with their expectations. To this end, we engage in preventive audit processes to identify and address possible problems and we are constantly working to improve our processes.We are required to share some personally identifiable information with third parties so that these services may be delivered in a way that satisfies your needs to the best. The disclosure to third parties does not take place like: “Hey, Third Party service provider. This is John Doe, our prospective customer. His e-mail address is johndoe@mail.com, so save it to your system.” This isn’t how it plays out. We use certain service providers’ services and while doing that some of your personal data is kept in their infrastructures.The data kept on the systems of these 3rd parties are protected by the most advanced security methods permitted by legislation. You can examine the data that we share, with whom, and why, as well as the privacy policies of these companies through the table that is provided below.

– Privacy Policy

Google Analytics

We can track the pages viewed, the activities, and the clicks to increase effectiveness.Google – Privacy PolicyGoogle CloudThe companies where we obtain third-party services transmit the data to Google servers through API, and the required transactions are completed on this server.

Fullstory – Privacy Policy – Hotjar

We collect and process user screen movements on our website to gauge activity levels and conduct statistical analysis. However,  there is no matching with personal data.

Privacy Policy-Amazon Web Services

The companies where we obtain third-party services transmit the data to Amazon servers through API, and the required transactions are completed on this server. Also, we are receiving a hosting service.Amazon – Privacy PolicyIn addition to these, we can share information with

• Other individuals or companies by obtaining your approval, if necessary

• Data protection authorities, which are responsible for the control and regulation of personal data, as a part of legislation or to support our legal claims and defences, criminal and judicial authorities, our attorney, forensic specialists, consultants, and third parties who can advise us in this context.     

   In addition, it is important to note that not all of the parties listed above are active in the countries that constitute the European Union. Consequently, we would like to remind you that these companies are not required to comply with European Union rules (you can find the list of countries where necessary security is provided by the Union here). In fact, according to the local legislation of the country in which it operates, any company with which we exchange data may share such data with the local authorities and courts of that nation.Links and addresses on withgrower.comYou might come across certain links and addresses of other people, sites, and platforms when you visit withgrower.com. These links and addresses may be offered to show you some of our references, clients, or news, or to refer you to other sites that we believe may be of interest to you.Yet, we cannot be held liable for the content of these links and addresses. You leave Grower’s domain when you click on these links or go to the addresses (URLs).

As a result of the fact that we are uncertain of what personal data is accessible in this new domain if it is shared with a third party, and whether the appropriate safety measures are undertaken.As a result, if you click on a link or address on our website, be sure to read the privacy policy of the website you are visiting.How long the process will take?We assure you that your personal data is stored safely in an electronic environment in line with all applicable procedures and laws.Personal data will be retained on the necessary servers in accordance with the infrastructures and storage services we use and will be erased or anonymized after the applicable storage period expires. After all, we can’t process your personal data indefinitely.

• We typically store personal data regarding log files and cookies for three (3) months. It is nonetheless possible to preserve the relevant data for longer than three (3) months to examine any abnormalities or security breaches that may have occurred within our system. The length of time that the data is stored may change based on both the nature of the data and the purposes that it serves. Therefore, if you still haven’t reviewed our Cookie Policy, please do so.

• Aside from this specific context, we will, as a general rule, store personal data for as long as is required and sufficient for the accomplishment of our processing objective. For instance, we may be required to store your personal information for as long as our business and contractual relationship with you is in effect.

• However, this is not the only criterion for determining the period. To comply with various legal requirements, personal data may be kept on file for varying lengths of time. 

• Nonetheless, the statutory limitation for some rights and claims might extend to thirty (30) years. In order to comply with legal demands that may be made against us, we may also be required to retain your information until it becomes time-barred. However, keep in mind and rest assured that if we do not have a valid basis and justification to store your personal data, we will promptly delete or anonymize the data.How can you exercise your rights?You may exercise your rights below and ask us questions about your personal data anytime you want:• To access your personal data,• To learn whether your personal data is processed or not,

• To request information about which data of personal data are processed if any, how they were obtained, their correctness, storage, and also whether they were transferred to third parties or abroad,

• To learn the reason for processing personal data and whether they are used in accordance with the initial purpose,

• To learn about the third parties to whom your personal data are transferred at home or abroad,• If you think that your personal data has been processed incompletely or incorrectly, demanding their correction and notify the third parties to whom the data of the transactions transferred within this scope.

• To request that the personal data gathered and/or processed in conformity with the legislation be deleted or anonymized when the reasons necessitating its processing have ceased and that the third parties to whom the personal data has been transmitted be informed of the transactions.
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• Objecting decisions after the processed data has been examined by automated processing if it is concluded against you (We do not process your personal data for the purpose of taking decisions based solely on automated processing, including profiling, which produces legal effects concerning you).
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• To request compensation for the loss in case you incur losses due to the unlawful processing of your personal data,• Opposing the processing of your personal data,

• Requesting restriction of processing of personal data,

• Data portability.To claim your rights, you don’t have to go through a lot of difficulties. By getting in touch with the Data Protection Officer, whose details are provided below, you may quickly submit your request. Regarding your request, our data protection officer will be in touch shortly.If you feel that your rights have been violated, you may also file a complaint with the

Email: hi@withgrower.com.

Thanks to this change process, we intend to provide service under the most current circumstances. But don’t worry! If we change the privacy policy, we will keep it constantly accessible and post the modification at the same address. policy explains the What, How, and Why of the Personally Identifiable Information we collect when you visit the website located at www.withgrower.com (the “Site”) and when you use the Grower system and services (“Services”) and includes Personal Information collected via online forms, email, telephone or other means. It also explains the specific ways we use and disclose that information. By using or accessing the Site or Services, you are accepting the practices described in this Privacy Policy and you are consenting to our processing of your information as described below.

Grower TERMS OF USE.

Overview

‍The Grower service (“Service”) is offered by Grower Yazılım A.Ş. (“Company”) to provide businesses and individuals access to a rich collection of resources related to search engine optimization, including without limitation search engine optimization tools and search analytics. The Service includes the website at www.withgrower.com (“Site”) and incorporates any related website controlled by Company. The Company may change the Service from time to time, with or without notice, by adding, modifying, suspending, or discontinuing features of the Service.

You may access the Site or Service as a user (“User”) with a free account. While access to certain components of the Site and selected features of the Service is free, the Company reserves the right to charge fees for features and benefits associated with the Site or Service at any time and without notice.Your access to the Site and Service is expressly conditioned on your compliance with these Terms Of Use, the Privacy Policy, and any applicable laws.Grower reserves the right to cancel, suspend, or block access to the Site or Service at its sole discretion for violations of these terms, or for any other reason and without notice.

For the purposes of this Terms Of Use, Users and Subscribers may be referred to as “you”, and the Terms Of Use may be referred to as the “Agreement” or the “TOU”. The TOU is a legally binding contract between the Company and you; the Company may also be referred to as “Grower” or “Grower Yazılım A.Ş.” in this Agreement. The Privacy Policy and any other agreement signed by a Subscriber, if applicable, are each incorporated into this Agreement by reference.
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II. Conditions Governing All Users

‍The Service is available only to Users who are human (not bots) and 14 years of age or older; Users who are also Subscribers must be at least 18 years old.The Service is available only to Users who submit truthful and accurate information about themselves and maintain the accuracy of such information.The Service is available only to Users who do not impersonate any person or entity or otherwise misrepresent their identity in a profile or elsewhere on the Site.The Service is available only to those with a valid business email address.The Service is available only to those who agree not to authorize others to use their account, profile, or messages.Users agree to inform Grower immediately upon learning of a security breach that relates to their account or a third party’s improper use of the Service in connection with their account.Users agree that portions of the Site and Service are publicly available or available to other Users and may be accessible by syndication programs (including data feed tools), search engines, metasearch tools, crawlers, metacrawlers and other similar programs.

‍III. Conditions Governing Subscribers

‍For purposes of this Agreement, a User who pays for any portion of the Site or Service shall be referred to as a “Subscriber”. As a Subscriber, you must agree to the payment terms presented herein.Subscribers are responsible for taking action prior to renewal if they do not want the subscription to renew automatically. They might not receive further notice of renewal after signing up for an account or subscription. Subscriptions recur either monthly or annually, depending upon the renewal term chosen during the sign-up process.You are responsible for ensuring that the credit card associated with your account or subscription is up to date, that the information posted in connection with it is accurate, and that you are authorized to use it.You are also responsible to ensure to respect the maximum 7-day payment term on credit card payments or the maximum 30-day payment term on wire transfers, payable in arrears. If the Company cannot charge your credit card or the wire transfer has not been finalized in the above timeframes, correspondingly, we may cancel your subscription, and you may lose access to the Service and any data associated with your subscription.
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Cancellation and Refund Policy.You may cancel your account and the recurring billing at any time. Should you wish to cancel, you can do so from the Grower account (Settings >> Subscription details >> Cancel subscription) or by contacting us at hi@withgrower.com. You will continue to have access to the Site and Service until the end of your subscription term.Cancellation does not automatically entitle you to a refund. Grower is not obligated to provide you with a refund at any time, but we can offer a partial money-back guarantee. If you sign up for Grower and find that it’s not the right solution for your needs, please feel free to contact us by email at support@Grower.com or directly through the in-app chat.
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For monthly invoices, we can refund the entire amount, should the request be made within 7 days of invoicing.
For yearly payments, we can only refund the remaining months (so excluding what has passed and the current month).
To cancel your subscription and/or get a refund, we are kindly asking for a brief comment on why you would like to go through with a cancellation and/or refund.Your cancellation and/or refund requests will typically be processed within 48 business hours of receipt. The refund for the net price of your claim will be processed through the same method as the original payment.
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IV. Service Limitations

‍Grower may establish limits concerning the use of the Service at its discretion, including, by way of example, the frequency with which you may access the Service. Grower reserves the right to modify or discontinue the Service (or any part or feature thereof) at any time without notice. You agree that Grower shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.The Provider undertakes to allow the access to unlimited use of the application and to ensure its constant resources and access to the Beneficiary in the normal course of the Application use. In order to ensure that no system outage occurs and there is no abuse of the Application (either by manual use or using automatic access), the Provider may use its discretionary right to limit or restrict the access whenever it considers, at its sole discretion, that the Application is used abusively. Also, the Provider is free to conduct any investigation on this matter and determine the reasons for the improper use and take any decisions on this matter (even requesting termination of the agreement with a reasonable notice but without any other formalities or court interventions).
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V. Additional Services

‍Beta Services. From time to time, Grower may add new features to the Services that may be described as “beta” services or features (collectively, “Beta Features”). Beta Features will be considered part of the Service, and all provisions of this Agreement relating to the Service will apply to the Beta Features. Users and Subscribers acknowledge that Beta Features may be untested, non-functional, and/or partially functional features of the Service.
If you opt to use a Beta Feature, you do so at your own risk. Notwithstanding anything else in this Agreement to the contrary, Grower disclaims any and all warranties associated with any Beta Feature. Any risk that Beta Features may harm or interrupt the regular running of your software or hardware is borne entirely by Users.
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VI. Trademarks; Copyrights; Proprietary Rights

‍Grower owns the visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, and all other elements and components of the Site (“Grower Content”).
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Grower also owns the copyrights, trademarks, service marks, trade names, and other intellectual property and proprietary rights throughout the world associated with the Grower Content, the Site, and Service, which are protected by applicable intellectual and proprietary rights and laws.
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Users may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Grower Content in whole or in part except as expressly authorized in writing by Grower. Grower does not grant any express or implied rights in Grower Content to Users, and all rights in and to the Site and to Grower’s Content are retained and reserved by Grower.
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Moreover, the term “Grower” and anything on the site that identifies or distinguishes Grower from other goods are services are registered or unregistered trademarks of the Company (the ”Grower Trademarks”). Except as otherwise permitted by law, you agree not to display or use in any manner the Grower Trademarks without the Company’s prior written consent.
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VII. Copyright Infringement

‍If you believe that your work has been used in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please notify Grower at 
You must provide all of the following in writing: identify the copyrighted work that you claim has been infringed (or if multiple copyrighted works, then a representative list of such works); identify the content on the Service that you claim is infringing with enough detail so that Grower may locate it; provide a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; provide a statement by you declaring that the notification is accurate, and, under penalty of perjury, that you are the exclusive owner of the copyright interest involved or that you are authorized to act on behalf of the exclusive owner; provide information reasonably sufficient to permit Grower to contact you, such as an address, telephone number, and email address; and your physical or electronic signature.
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Upon receipt of notice as described above, Grower will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged use from the Service or termination of the posting account.
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VIII. User Indemnification of Grower for Certain Actions
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‍Users agree to indemnify and hold Grower and its affiliates, officers, agents, subsidiaries, partners, and employees harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (i) User Generated Content you submit, post, transmit or make available through the Service, (ii) your unauthorized use of the Site or Service, (iii) your connection to the Service, including your use of the Service to provide a link to another site or to upload content or other information to the Site, or (iv) your violation of the Terms Of Use, or (v) your violation of any rights of another including but not limited to another’s copyright or other intellectual property rights.
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IX. Grower Warranties and Limitations

‍Grower provides the Service “as-is”. Grower provides no express warranties, guarantees, or conditions related to the Site or Service. To the extent permitted by law, Grower disclaims any implied warranties, including those of merchantability, fitness for a particular purpose, workmanlike effort, and non-infringement and including those arising by usage of trade, course of dealing, or course of performance. Without limiting the generality of the foregoing, Grower does not warrant that the Site or Service will be accurate, error-free, virus-free, uninterrupted, or that it will meet any specific requirements of a User or Subscriber. Users may have additional rights as a consumer under local law that this Agreement cannot change.
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X. LIABILITY LIMITATION; EXCLUSIVE REMEDIES FOR USERS

‍You acknowledge that Grower cannot provide the Service at a reasonable price without limiting its liability as set forth herein, so, as an express condition of use of the Site or Service, you agree to limit Grower’s potential liability to you as described in this clause. This limitation of liability is a fundamental element of the basis of the bargain between Grower and you as a User.
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Grower does not: (i) guarantee the accuracy, completeness, or usefulness of any information on the Site or Service, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears on the Site.
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 Under no circumstances will Grower or its affiliates be responsible for any loss or damage resulting from your reliance on information or other content posted on the Site or transmitted to or by any Users.
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To the extent permitted by applicable law, Grower shall not be liable for any consequential, special, or incidental damages or lost profits resulting from your access to or use of the Site or Service, whether based on breach of contract, breach of warranty, tort (including negligence), or any other legal theory. This includes your inability to access or use (including due to modification, suspension, blocking, discontinuance, cancellation, or termination of the Service or any part thereof) the Site or Service. Without limiting the foregoing, you specifically acknowledge that Grower is not liable for the defamatory, offensive, infringing, breaching, fraudulent, or illegal conduct of other Users or third-parties and that the risk of injury from the foregoing rests entirely with you. These limitations apply to any matter related to the Site, Service, or its content; third-party Internet sites, programs, or conduct; viruses or other disabling features;

incompatibility between the Service and other services, software, or hardware; and any delay or failure in initiating, conducting, or completing any transmission or transaction in connection with the Service in an accurate or timely manner. These limitations also apply even if this remedy does not fully compensate you for any losses, or fails its essential purpose, or even if Grower knew or should have known about the possibility of the damages.
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Some states, provinces, and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to Users in these jurisdictions.
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XI. Special Admonitions for International Use

‍As a consequence of the global nature of the Internet, you agree to comply with all local rules and laws regarding user conduct on the Internet and acceptable content. Specifically, you agree to comply with all applicable laws regarding obscene and indecent content and communications and those regarding the transmission of technical data exported from the United States or the country in which you reside.

‍XII. Miscellaneous Clauses

‍Electronic Form. By accessing the Site or Service, you consent to have this Agreement provided to you in electronic form. Please print a copy of this agreement for your records.
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Notices. If Grower must send you additional information regarding the Site or Service or in connection with this Agreement, you consent to receive this information electronically. Grower may provide required information to you by email at any address you registered with the Site or Service or via the Site or Service itself. Notices provided to you via email will be deemed given and received on the transmission date. You understand and agree that this Agreement and any notices given pursuant to this Agreement are enforceable in electronic format. Grower is not obligated to notify you if changes are made to this Agreement, so please check the terms regularly.
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Additional Rights and Obligations. If any provision of this TOU is held to be invalid or unenforceable, such provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision; the remaining provisions will remain in full force and effect. Any party’s failure to act with respect to a breach of this Agreement does not constitute a waiver or affect that party’s rights to act subsequently. Users may not assign rights or delegate any duties under this Agreement. Grower may assign this Agreement to any third-party, without the user’s consent. This TOU will bind successors and permitted assigns.Cookie usage. When using the app, you agree to our use of cookies for delivering the service.
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Entire Agreement. The Terms Of Use (along with the Privacy Policy, and any Subscriber agreement or other agreement incorporated by reference) constitutes the entire agreement between you and Grower and govern your use of the Service, superseding any prior agreements between you and Grower (including, but not limited to, any prior versions of the Terms Of Use).